Sunday, June 27, 2010

ePolicy Orchestrator - finally figured out how to save/edit Report queries

Any other ePO users curious why clicking Edit on a saved query never leads to a Save button, but just a Run button run the edited query?

After a few months of using the tool, I finally figured out the mystery meat user interface design trick... you need to click on the bar in the middle of the page that mentions "Unsaved Query...." and only THEN will that run button on the bottom right turn into a Save button.

Monday, June 21, 2010

im.match.com

Seriously... dear coworkers, I'm all for you getting a date, but that I have to give a second thought to what might possibly be getting transmitted over what I have to assume is match.com's instant messenger sorta annoys me.

Love,
SR

Saturday, June 5, 2010

Bluecoat -- a four letter word for this week.

Bluecoat web proxy gateways are nifty devices..do some handy things doing inline AV of all web requests, and can decrypt SSL in line as well.

They're swell until someone in your organization wants their Citrix ICA client to connect to an external provider of some sort and that external provider uses the secure ICA cruft of tcp/443. If you're an explicit proxy shop, be prepared for the device to drive you nuts trying to decode that TLS stream thinking it's standard SSL. It's not... and it'll quietly just not work. Still haven't gotten it working and am bypassing the proxy for that traffic for now.

Also, it really sorta blows when you have a device that's licensed for 1200 concurrent users, but you start seeing CPU peg at 100% at just 330 concurrent users. Apparently it's rated at 25Mbps. The day after memorial day, people seemed to be feeling a bit surfy and were pushing 30-60Mbps through ours all day. This was not a good way to find out we were sold boxes that weren't sized appropriately for our environment. Guess we get to pay them more to fire up our cold spare and do some load balancing between them in order to have some margin.